Tech support

Tech Support Request

Fill out the form below and we will get back to you promptly. We are generally able to diagnose problems the same day.

Full name

Email address

Phone number

Street address

City or town

State

Zip

Device type

Color (optional)

Brand and model (optional)

Issue category

What is going wrong? (optional)

Urgency level

Passwords we may need (optional)

Your computer login, Apple ID, email, or any account we will need to sign in to while working on your device. Only our technicians can see these, and we delete them when you pick up your device.

Show passwords

Electronic signature

Please sign below to confirm your agreement to the terms.

Sign above the line

I agree to hold harmless The Digital Docs in the event of data loss or component damage, and will pay my bill upon pickup. I understand that equipment is not always repairable, but will pay for all time invoiced, regardless of the result. NOT RESPONSIBLE FOR EQUIPMENT OR SOFTWARE LEFT OVER 30 DAYS. UNLESS EMERGENCY SERVICE IS REQUESTED, MOST REPAIRS TAKE BETWEEN 24-72 HOURS. Send me occasional tips and offers from The Digital Docs. I can unsubscribe at any time.

By submitting this form, you agree to our terms of service and privacy policy.

Request received

Thank you. We sent a confirmation to your email and will reach out shortly.

Dropping off in person? Please call ahead at (781) 639 6070 so someone is at the hospital when you arrive.

Mon, Tue, Thu, Fri	8 AM to 5 PM
Wednesday	8 AM to 4 PM
Saturday	8 AM to 11 AM
Sunday	Closed