Tech Support Request

Fill in the 3 parts below, then press the big red button. Questions? Call (781) 639 6070.

1About youDone

Full name

Email address

Phone number

Street address

Town

State

Zip

2Your deviceDone

Device

Color (optional)

Brand and model (optional)

Problem

How soon?

Tell us what is wrong (optional)

3SignDone

Signature

Sign above the line with your mouse or finger

Passwords we may need (optional)

Computer login, Apple ID or email. Only our technicians see these, and we delete them at pickup.

Show passwords

I agree to the service termsI agree to hold harmless The Digital Docs in the event of data loss or component damage, and will pay my bill upon pickup. I understand that equipment is not always repairable, but will pay for all time invoiced, regardless of the result. NOT RESPONSIBLE FOR EQUIPMENT OR SOFTWARE LEFT OVER 30 DAYS. UNLESS EMERGENCY SERVICE IS REQUESTED, MOST REPAIRS TAKE BETWEEN 24-72 HOURS. Text me repair updates (optional)Text me updates about my repair from The Digital Docs, and one request for a review after pickup. Message frequency varies, up to 5 messages per repair. Message and data rates may apply. Reply STOP to opt out, HELP for help. Texts are optional and not required for service. See our Terms of Service and Privacy Policy. Send me occasional tips and offers from The Digital Docs. I can unsubscribe at any time.

By submitting this form, you agree to our terms of service and privacy policy.

Request received

Thank you. We sent a confirmation to your email and will reach out shortly.

You signed up for text updates about this repair. Reply STOP at any time to stop them, or HELP for help.

Dropping off in person? Please call ahead at (781) 639 6070 so someone is at the hospital when you arrive.

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Mon, Tue, Thu, Fri	8 AM to 5 PM
Wednesday	8 AM to 4 PM
Saturday	8 AM to 11 AM
Sunday	Closed