“Computer problems have always created a level of panic for me, as my grasp on technology is light. A recent lightning storm sent my home network into chaos. The Digital Docs responded to my call that morning, and fixed everything immediately! Now I won’t panic when things go wrong, as I’ve got the resources to face the techie challenges that ail me “I call The Digital Docs!” Joanne Miller, Professional Representative, Merck & Co., and Professional Mom

“When Old North Church needed to replace its very “tired” computer infrastructure, including a server and workstations, we turned to The Digital Docs. Stephen Bach provided a very sensible approach in recommending both hardware and software. He went to great lengths to assist the church in obtaining software sold at a discount to non-profit organizations. He and his team minimized the office downtime by setting up the server and workstations at his office. The entire installation at the church offices was performed in one day. We have been very pleased with the entire process, including on-going support from The Digital Docs. We would highly recommend The Digital Docs to any organization considering upgrading or replacing their infrastructure.” Ken Taylor, Trustee

“I have had the opportunity to work with Stephen Bach’s Digital Docs at the office and in my home, and in both cases the response has been prompt, professional, and best of all, the problems have been solved. I highly recommend The Digital Docs for computer service and advice.”
Thomas McNulty, Former Town Clerk & Selectman, Town of Marblehead

“Thank you for the work The Digital Docs completed for me when I was visiting the States from Australia. I had left home with system problems due to at least one virus which had been detected on my notebook the day I left Australia, and as a result, my new laptop was running quite poorly. Your insights, coupled with a no-nonsense methodology provided me with a “clean machine” and a better set of tools to protect my system and data. The issues that you identified were above and beyond the original problem and I now have a more functional, faster and better protected Windows notebook. The Digital Docs rock! Thank you so much for the professional and talented care that you provided this “patient”. Yours Sincerely
Ralph Garbers, Power To Go Pty Ltd, Australia

“As a small PR agency, we provide senior-level expertise and attention to serve as a strategic communications partner for our clients. With The Digital Docs, we’ve found a similar mindset. I’ve been impressed with The Docs’ responsiveness and professionalism. We get much better attention than when we went with a larger, impersonal organization. Best of all, they solve our tech issues.”
Norman Birnbach, Birnbach Communications, Marblehead

“I just wanted to write to tell you how pleased I am with the nature and quality of your impeccable service. Even though, as it turned out, that my laptop was not repairable, you treated me in a most professional fashion. I will be sure to refer to anyone I know who develops a computer problem. Thanks very much for the superb treatment!!”
Robert Wallace, Long Term Care Advisors, Salem

“I LOVE the new Mac you helped me choose, configure and set up in my home office. All in all, you have a very satisfied client, and I will be recommending you to everyone!”
Judy Howe, Satisfied Customer of The Digital Docs and new Mac Owner, Marblehead.